Delivery, Returns & Cancellation Policy
We are a small brand working with salvaged materials and things sometimes take us a little longer! So here is a quick guide to our policies
£5 Standard Delivery Policy
- Delivered on or before 10 days of purchase date.
- Delivery is Monday to Friday using Royal Mail First Class Signed.
- Contact us immediately if you need urgent delivery.
- Special conditions: Orders are taking longer than usual due to delays in UK postal service.
- You have 30 days to return your item.
- Items must be returned to 60 Kenworthy Road, London, E9 5RA.
- We will process your refund item in approximately 10 working days.
To provide the best learning experience our classes are small and carefully planned. Our cancellation policy reflects this preparation. We require:
- One week’s notice for a full refund.
- Three days notice to re-arrange your class.
- If we cancel a class for any reason, you can choose from a full refund or alternative workshop dates.
- Vouchers can be swapped for anything: kits, workshops, customised products.
- Vouchers are valid for 12 months.
- Vouchers are non-refundable. Sorry we are very small business!
FULL POLICIES AVAILABLE AT CHECKOUT